1. Return Policy
At Zion Enterprise, we stand behind the quality of our products. However, we understand that sometimes things might not go as planned. Please note that we do not accept returns unless the product is damaged. In the event of a return, we ensure completion within 7 working days.
2. Proof of Damage
In the event that you receive a damaged product, please provide a video recording showing the damage. The video should clearly show the condition of the product upon receipt. This is necessary for us to verify the claim and proceed with the refund process.
3. Refund Policy
Once we receive your video proof and validate your claim, we will look into the matter. If your claim is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 5 to 10 working days, depending on your card issuer’s policies.
In the event of a refund, we will return your payment within a period of 7 days.
4. Contact Us
If you have any questions about our return and refund policy, please contact us at:
Zion Enterprise
96, opposite Motinagar Society, Housing Society, Nana Varachha, Surat, Gujarat 395006
info@zionenterprise.com
Co: 9099056566